Effective Date: July 2, 2025
Fyrii (comprising Fyrii.AI Inc., a Delaware corporation, and Fyrii Software Solutions Pvt. Ltd., an Indian private limited company — collectively “Fyrii”, “we”, or “us”) respects your privacy and is committed to protecting the personal information you share with us or that we collect in the course of delivering our software and services.
This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, products, and customer-hosted instances of the Fyrii platform.
1. Scope
This Privacy Policy applies to:
- The website located at https://fyrii.ai
- Any domain or subdomain under which the Fyrii platform is hosted for customers
- All products offered by Fyrii: DevX, Catalog, Orchestrator, and Observability
It does not apply to third-party websites or services we do not control, even if linked from our platform.
2. Information We Collect
We collect two types of data:
A.
Personal Information
Collected only as needed to provide access and support. This may include:
- Name
- Email address
- Job title or role (if provided by your organization)
- Authentication data (when using non-SSO login methods)
- Organization and instance metadata
We do not request sensitive personal data such as birthdates, government IDs, or financial information unless contractually necessary.
B.
Usage and Telemetry Data
Collected automatically from our services to monitor performance, reliability, and usage trends:
- IP address and browser metadata
- Timestamps of access and session activity
- API usage logs, request/response metadata
- System events and application telemetry (e.g., errors, performance metrics)
This data is not tied to individual identities unless explicitly necessary for debugging or support, and is primarily used in anonymized or aggregated form.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and support the Services you or your organization have subscribed to
- To maintain security, prevent fraud, and ensure availability
- To analyze platform usage and performance for product improvement
- To communicate with you regarding updates, incidents, or support
- To comply with legal obligations or resolve disputes
We do not sell or rent your data to third parties.
We do not use your data for advertising or marketing purposes unless you explicitly opt in.
4. Cookies and Tracking
- We do not use tracking or advertising cookies on our website or platform.
- We use strictly necessary cookies only for:
- Session authentication
- CSRF protection
- Identity federation (e.g., SAML assertions)
You may disable cookies in your browser, but this may affect your ability to log into the Services.
5. Data Storage and Retention
- For SaaS deployments, data is stored on AWS infrastructure, in regions specified in your customer agreement.
- Data is encrypted at rest and in transit using industry-standard protocols.
- Personal data is retained only as long as necessary to fulfill the purposes stated in this policy or to comply with legal or contractual obligations.
6. Data Sharing and Disclosure
We may share your data only in the following limited scenarios:
- With subprocessors: e.g., AWS, telemetry or email support services — solely to the extent required to provide our services. All subprocessors are subject to contractual data protection obligations.
- With legal authorities: if required to comply with applicable law or valid legal process.
- Between Fyrii entities: Your data may be accessed by employees of either Fyrii.AI Inc. or Fyrii Software Solutions Pvt. Ltd. based on your region, but always in accordance with this policy and contractual obligations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access a copy of your personal data
- Request correction or deletion of your data
- Object to or restrict processing in certain cases
- Port your data to another provider (where applicable)
To exercise these rights, please contact us at legal@fyrii.ai. We will verify your identity before fulfilling such requests.
8. International Transfers
For global customers, personal data may be transferred to or accessed by Fyrii personnel or infrastructure in countries outside your jurisdiction. We ensure all such transfers comply with applicable data protection laws, including:
- Standard contractual clauses (for EU customers)
- Local hosting (if contractually agreed)
- Regional access restrictions for self-hosted deployments
9. Data Security
We implement robust administrative, technical, and physical security controls to protect your data. These include:
- Role-based access control (RBAC)
- Encrypted transport (TLS 1.2+)
- Encrypted storage
- Regular vulnerability assessments
- Controlled access to infrastructure and audit logs
You are responsible for enforcing user access controls within your instance.
10. Children’s Privacy
Our services are intended for use by organizations and are not directed at children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the “Effective Date” at the top and, where appropriate, by providing notice through the platform or via email.
12. Contact Us
If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, contact us at:
📧 legal@fyrii.ai
This is the official privacy contact for both Fyrii.AI Inc. and Fyrii Software Solutions Pvt. Ltd.